Enterprise Email Marketing Package - features

dotMailer comes in a choice of four packages with differing levels of features and support, to ensure you get the solution that fits your exact needs. Our Enterprise solution includes all our features. Use the Features Checklist below to choose the package that fits, view our Features and Benefits list here, or download our full price and features list.

Data management	Lite	Standard	Professional	Enterprise
Number of contact records in database	500 limit	5000 limit	Unlimited	Unlimited
Historical access to reports and campaigns - number of months stored	6	12	24	60
Automatic bounce handling
Data cleanse and de dupe on upload
Amend contact details on-screen, or re-import to refresh the data
Advanced ‘sign-up form’ feature – Create advanced web sign-up forms at the click of a mouse to opt contacts into multiple address books and to collect/append valuable additional data fields
Suppression list management - bulk import all unsubscribes
Number of mailing lists / address books	1	5	Unlimited	Unlimited
Number of customisable data fields (in addition to five default variables)	1	5	10	Unlimited
Custom adjustable hard and soft bounce management thresholds	Fixed	Fixed
Export soft and hard bounces and unsubscribes by date range, campaign or total amount
API to connect dotMailer to your back data system refreshing the data with all unsubscribes, soft and hard bounces
Domain suppression
Data integrity scoring (coming soon)
SalesForce integration. API connectors integrate dotMailer with third party applications including SalesForce
Third party App integration, allowing you to use dotMailer within a third party platform (coming soon)
Segmentation Data Query Builder (including queries by contact history data), updated in real time
Mappable data, on import
Geomap segmentation (coming soon)

Create	Lite	Standard	Professional	Enterprise
Easily create your campaigns using “Point and Click” technology
Built-in Spam Assassin spam checker
Personalise your email content at the touch of a button
Add external web links to your email content at the touch of a button
‘Refer a Friend’ link
WYSIWYG editor
Number of personalisable fields (in addition to five default variables)	1	5	10	Unlimited
Template Library, including 12 simple to edit HTML templates
Template Library including 88 free, professionally designed generic templates
Easily upload your design templates into dotMailer
‘Add to social networks’ link
Dynamic Content
Advanced spam checker with breakdown by desktop client, server and gateway firewalls (usage charge applies)
Easy image resizing tool
Personalised preview
Survey Builder - available as an add-on service, for easy online survey building, with automatic, real-time population of response data into your dotMailer lists. Additional monthly charge applies for this service
Microsite Builder, for quick and easy creation of dedicated landing pages for your email campaigns
Document linker - link to and launch PDFs, and any other documents, directly from your marketing emails, in one quick step

Test	Lite	Standard	Professional	Enterprise
Free, unlimited test sends
Inbox Preview (usage charge applies)
Subject line split testing
Email content split testing (coming soon)
‘Friendly from address’ split testing (coming soon)

Send	Lite	Standard	Professional	Enterprise
Multipart delivery
Schedule campaigns to be sent in the future
Triggered emails following web form submission - set up automatic confirmation emails when visitors sign-up on your site - an opportunity to thank them, and up-sell them
Send from your companydomain.com (set-up charge applies)
Generic, account-wide auto responder for all email replies
Auto responder for email replies, customisable by campaign
Outbox, with campaign ‘pause’ button
Triggered emails based on recipient action (coming soon)
Custom event triggered emails (eg Upsell email sent automatically to any customer who orders product A, or who's Birthday it is)
Series triggered emails (eg four-stage subscription renewal programme)

Reporting	Lite	Standard	Professional	Enterprise
Graphical representations of your results
Delivered and open rates
Links clicked - by link name and URL
Forwards
Replies
Bounces and unsubscribes
Drill down to individual recipients
Overlay, hotspot report
Print out board room ready reports
Unlimited export of the reporting stats
Generate “Hot Prospects” reports to further target your lists
Filter results by Link Name to generate follow-up campaign lists
Social network bookmark views
Compare reports from different campaigns
Schedule report update, emailed to up to five colleagues per campaign
Automatic list/address book generation from reports,  for follow-up campaigns based on filtered results
Website page and path tracking
ROI tracking from email to website conversion, by numerical and alpha codes
One-click Google Analytics tracking code tool
Report by top 10 domains
Geomap of results (coming soon)
Contact history reporting

Support	Lite	Standard	Professional	Enterprise
Online FAQ and help
Free unlimited email support
Free telephone support		For first 30 days*
Dedicated Account Manager who knows your business

Account management	Lite	Standard	Professional	Enterprise
Number of licensed users	1	3	10	Unlimited
User permissions management
Hierarchical Parent and Child accounts (Chargeable per Child Account)

* Ongoing telephone support available to dotMailer Standard clients, at £35 p.m