Phone
London:
0845 337 9170
Manchester:
0161 618 1070

Compare our features list
by package

dotMailer comes in a choice of four perfectly formed packages, each with differing levels of features, support and pricing.

Use the Features Checklist below to choose the package that fits your needs, and click here to download our full email price list.


View pricelist


Data Management Lite Standard Professional Enterprise
Number of contact records in database 500 limit 5000 limit Unlimited Unlimited
Historical access to reports and campaigns - number of months stored 6 12 24 60
Automatic bounce handling
Data de duped on upload
Amend contact details on-screen, or re-import to refresh the data
Advanced ‘sign-up form’ feature – Create advanced web sign-up forms at the click of a mouse to opt contacts into multiple address books and to collect/append valuable additional data fields
Suppression list management - bulk import all unsubscribes
Number of mailing lists / address books 1 5 Unlimited Unlimited
Number of customisable data fields (in addition to five default variables) 1 5 10 400
Custom adjustable hard and soft bounce management thresholds Fixed Fixed
Mappable data, on import
Data integrity scoring
Domain suppression
Export soft and hard bounces and unsubscribes by date range, campaign or total amount
API to connect dotMailer to your back-end data system
One-click integration with SalesForce
Microsoft Dynamics CRM connector (coming soon)
WordPress sign up connector
Third Party App integration, allowing you to use dotMailer within a third party platform
Segmentation Data Query Builder (including queries by contact history data)
Geomap segmentation


Create Lite Standard Professional Enterprise
Easily create your campaigns using “Point and Click” technology
Built-in Spam Assassin spam checker
Personalise your email content at the touch of a button
Add external web links to your email content at the touch of a button
‘Refer a Friend’ link
WYSIWYG editor
'Add to safe senders list' link
Number of personalisable fields (in addition to five default variables) 1 5 10 400
Template Library including over 100 free, professionally designed generic templates 12 only
Easily upload your design templates into dotMailer
Easy image resizing tool
Add to social networks’ link
Dynamic Content
Personalised preview
Advanced spam checker with breakdown by desktop client, server and gateway firewalls (usage charge applies)
Document Manager- link to and launch PDFs, and any other documents, directly from your marketing emails, in one quick step
Survey Builder - available as an add-on service, for easy online survey building, with automatic, real-time population of response data into your dotMailer lists. Additional monthly charge applies for this service
Site Builder, for quick and easy creation of dedicated landing pages for your email campaigns


Test Lite Standard Professional Enterprise
Free, unlimited test sends
Inbox Preview (usage charge applies)
Multiple subject line split testing
Email content split testing (coming soon)
‘Friendly from address’ split testing (coming soon)


Send Lite Standard Professional Enterprise
Multipart delivery
Schedule campaigns to be sent in the future
Outbox, with campaign ‘pause’ button
Triggered emails following web form submission
Send from your companydomain.com (set-up charge applies)
Generic, account-wide auto responder for all email replies
Auto responder for email replies, customisable by campaign
Triggered emails based on recipient action
Custom event triggered emails (e.g. Upsell email sent automatically to any customer who orders product A, or who's Birthday it is)
Series triggered emails (e.g. four-stage subscription renewal programme)


SMS Campaigns Lite Standard Professional Enterprise
Create SMS Campaigns
Add personalised fields
Auto response SMS
Email sign up via SMS
Full reporting

Reporting Lite Standard Professional Enterprise
Graphical representations of your results
Delivered and open rates
Links clicked - by link name and URL
Forwards
Replies
Bounces and unsubscribes
Drill down to individual recipients
Overlay, hotspot report
Print out board room ready reports
Unlimited export of the reporting stats
Generate “Hot Prospects” reports to further target your lists
Filter results by Link Name to generate follow-up campaign lists
Social network bookmark views
One-click Google Analytics tracking code tool
Schedule report update, emailed to up to five colleagues per campaign
Automatic list/address book generation from reports, for follow-up campaigns based on filtered results
Website page and path tracking
ROI tracking from email to website conversion, by numerical and alpha codes
Compare reports from different campaigns
Report by top 10 domains
Reports Filter all reports by address book, segmentation filter or dynamic content
Contact history reporting
Geomap of results


Support Lite Standard Professional Enterprise
Online FAQ and help
Free unlimited email support
Free telephone support For first 30 days*
Dedicated Account Manager who knows your business


Account management Lite Standard Professional Enterprise
Number of licensed users 1 3 10 Unlimited
User permissions management
Hierarchical Parent and Child accounts (Chargeable per Child Account)
Brandable Corporate Console