Compare our features list
by package

dotMailer comes in a choice of four packages, each with differing levels of features, support and pricing.

Use the Features Checklist below to choose the package that fits your needs, and Email marketing price calculator click here to see our pricing.

Data Management	Freemium	Standard	Professional	Enterprise
Number of contact records in database	500 limit	5000 limit	Unlimited	Unlimited
Historical access to reports and campaigns - number of months stored	6	12	24	60
Automatic bounce handling
Data deduped on upload
Amend contact details on-screen, or re-import to refresh the data
Advanced 'sign-up form' feature – Create advanced web sign-up forms at the click of a mouse to opt contacts into multiple address books and to collect/append valuable additional data fields
Suppression list management - bulk import all unsubscribes
Number of mailing lists / address books	1	5	1000	1000
Number of customisable data fields (in addition to five default variables)	1	5	10	400
Custom adjustable hard and soft bounce management thresholds	Fixed	Fixed
Mappable data, on import
Data integrity scoring
Domain suppression
API to connect dotMailer to your back-end data system
Facebook signup application - collect data from within your Facebook page. Learn more
WordPress sign up connector
Magento email marketing extension
Export soft and hard bounces and unsubscribes by date range, campaign or total amount
One-click integration with SalesForce
Segmentation Data Query Builder (including queries by contact history data)
Drag & Drop data query builder (coming soon)
Microsoft Dynamics CRM connector (extra charges apply). Learn more
Third Party App integration, allowing you to use dotMailer within a third party platform
Geomap segmentation

Create	Freemium	Standard	Professional	Enterprise
Drag-&-drop Easy Editor makes template building and editing a breeze - no HTML or coding skills required - at all
Built-in Spam Assassin spam checker
Personalise your email content in 2 mouse clicks
Add external web links to your email content in 2 mouse clicks
'Refer a Friend' link
'Add to safe senders list' link
Number of personalisable fields (in addition to five default variables)	1	5	10	400
Template Library including over 100 free, professionally designed generic templates
Campaign Archive Feed link
Add to social networks' link
Microsite Builder, for quick and easy creation of dedicated landing pages for your email campaigns
dotSurvey Online Survey Tool - additional monthly charge applies
Easily upload your design templates into dotMailer
Easy image resizing tool
Advanced spam checker with breakdown by desktop client, server and gateway firewalls (usage charge applies)
Dynamic Content
Personalised/dynamic preview
Document Manager- link to and launch PDFs, and any other documents, directly from your marketing emails, in one quick step

Test	Freemium	Standard	Professional	Enterprise
Free, unlimited test sends
Inbox Preview (usage charge applies)
Multiple subject line split testing
Email content split testing
'Friendly from address' split testing

Send	Freemium	Standard	Professional	Enterprise
'Sent by dotMailer' footer	Optional
Uncapped send volume	500 per month, free of charge
Multipart delivery
Plain text only campaigns
Schedule campaigns to be sent in the future
Outbox, with campaign 'pause' button
Triggered emails following web form submission
Send from your companydomain.com (set-up charge applies)
Generic, account-wide auto responder for all email replies
Auto responder for email replies, customisable by campaign
Triggered emails based on recipient action
Custom event triggered emails (e.g. Upsell email sent automatically to any customer who orders product A, or who's Birthday it is)
Series triggered emails (e.g. four-stage subscription renewal programme)

Reporting	Freemium	Standard	Professional	Enterprise
Graphical representations of your results
Delivered and open rates
Links clicked - by link name and URL
Forwards
Replies
Bounces and unsubscribes
Drill down to individual recipients
Overlay, hotspot report
Print out board room ready reports
Unlimited export of the reporting stats
Generate "Hot Prospects" reports to further target your lists
Filter results by Link Name to generate follow-up campaign lists
Social network bookmark views
One-click Google Analytics tracking code tool
Schedule report update, emailed to up to five colleagues per campaign
Automatic list/address book generation from reports, for follow-up campaigns based on filtered results
Website page and path tracking
ROI tracking from email to website conversion, by numerical and alpha codes
Compare reports from different campaigns
Report by top 10 domains
Reports Filter all reports by address book, segmentation filter or dynamic content
Email client analysis
Contact history reporting
Geomap of results
In-app Google Analytics reporting (on request)

Social Sharing Integration	Freemium	Standard	Professional	Enterprise
Drag and drop social sharing elements
Share and track your email across 12 social networks
'Share your campaigns' - one click share to your own Facebook, Twitter and LinkedIn pages
Report by social network views

Support	Freemium	Standard	Professional	Enterprise
Online FAQ and help
Free unlimited email support
Free telephone support		For first 30 days*
Dedicated Account Manager who knows your business

Package elements	Freemium	Standard	Professional	Enterprise
Number of licensed users	1	3	10	Unlimited
User permissions management
Ability to add additional Child Accounts (£150 each)
Customised unsubscribe form
2 places on dotMailer Essentials shared training
Corporate Console
Custom 'sent from' address
10 free Child Accounts
10 'sent' from' aliases
Template Design Toolkit
Dedicated New User Training workshop for 7
Email marketing scoping service