Testimonials
We're proud to say, this is the longest page on our website (but well worth a scroll through!)
We’re passionate about our client support. It seems our clients like it too...
dotMailer's customer orientation is key to our partnership: it is a two way communication that is constantly developing. Together we look for new solutions for DHL’s requirements, that can also benefit other dotMailer customers.
Steven Craenen, DHL Express Europe Headquarters
You’ve been really helpful and despite obviously being rushed off your feet, you’ve still been happy to answer my questions and have been very pleasant to speak to. Excellent customer service. Thanks.
John Maxwell, CSV
Top-class, friendly service from the dotMailer staff
Chris Bowers, CMB Creative
I've found the team at dotMailer extremely helpful, very attentive and very quick on responding with the solution, in stark contrast to many of the other support helplines I've dealt with.
Mitch Davies, Mitchelldavies.com
The staff at dotMailer are a great help, going that extra mile when their assistance is requested.
Ten Alps Events
We are thrilled with the ease that we learnt how to write a newsletter... the support we receive from dotMailer is brilliant.
Eileen Wiggins, Inclusive Access
It is very important to speak to the same person who is aware of our individual needs. The support I receive is excellent. The package is fantastic - easy to use and flexible.
Anna Spratley, Design at Work
The customer service is second to none.
Stephen House, QGS
dotMailer has provided unrivalled support and assistance with our email campaigns. They are always there to answer our questions and have offered us a lot of valuable advice on how we can increase our ROI.
ReemClothing.com
I have always found our Account Manager very approachable and helpful. Great knowing he's there, but once we had the first few mailings 'sorted' I haven't found too much need to call, it really is that easy-to-use!
Avenue Sales and Marketing Ltd
The support we have had from dotMailer has been amongst the best we've ever had from a company. Thanks.
Tim Chorlton, The Factory
The support staff are always happy to help and quick to respond to any queries.
Edinburgh International Festival
A big thank you for everyone involved in the creation, build and launch of the Gatwick Express January e-newsletter... The client commented 'it's been the most painless and smooth process that we have ever experienced in creating a brand new campaign'.
Ursula Benson, Libertine
I just wanted to say that my Account Manager has been absolutely superb. His knowledge, enthusiasm, professionalism and patience has been exemplary.
Stuart Day, Ast Signs Ltd
A massive thanks to your sales and support team for their excellent support with the Mindstorm rebrand and relaunch campaign. The dotMailer team did a tremendous job of helping me create and execute the campaign in very tight timescales.
Chris Adlard, Mindstorm
I just wanted to say how impressed I am with the Dotmailer Support Team... a great team and a great asset to your business.
Jeremy Knight, Equinet Media Ltd
dotMailer has been absolutely excellent in guiding me through my first e-marketing campaign. 'TOP NOTCH' Service - many thanks!.
Francis Marshall, Showroom Events
The dotMailer platform makes powerful email marketing easy. But you don’t have to take our word for it...
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Very professional. I can't recommend these guys highly enough. Use them.
David Gascoigne, Microsoft Hotmail
We are absolutely delighted with the way dotMailer operate – I wish we’d switched years ago!
Tom Dollar, The Gro Company
Before we committed DHL to dotMailer we tested the service rigorously in 3 of our key countries. Due to the successful test runs, we have now rolled dotMailer out across our offices in 12 countries in Europe.
Steven Craenen, DHL Express Europe Headquarters
I first started using dotMailer seven years ago, when I headed up the Sponsorship and Creative Solutions team for BBC Magazines (Websites). I was tasked with identifying the most cost-effective, creative and efficient solution to our email marketing and chose dotMailer. I have been so impressed with dotMailer that I continue to use them for all my clients' commercial mailings.
B Commercial Ltd
dotMailer is an easy to use, cost effective application, that meets all of our needs.
Chris Burniston, Marriott Vacation Club
dotMailer does everything I would expect a mailing client to do, and it does it better than anything else on the market.
Thomas Carpenter, International Rail
It's easy-to-use, nicely laid out and best of all it's quicker than any other system we've used... making email campaigns virtually stress free!
Ben Morris, Goodprint Ltd
Email forms a significant slice of our relationship building communications activity with our business customers. We selected dotMailer’s email marketing software as it combined an easy email design user interface with excellent data capture and reporting capabilities.
Shane Rees, EDF Energy
You have the finger on the pulse re email marketing, which saves us having to worry.
Joel Hughes, Jojet Ltd
There's been a huge take-up of dotMailer from our clients. It's immediately clear from the edit section how easy it is to use, and when we show them the reporting suite the benefits to their business are obvious.
Charity Technology Trust
dotMailer design service excels, always giving us a clear and professional newsletter! Their self service send and reporting facility is simple and easy-to-use and the reporting results provide great feedback for analysing the success of our mail-outs.
Storm Models
I'm so impressed with your commitment in helping to get us started, and with all the things dotMailer can do. It’s a fantastic product.
Daniel Fulbrook, Strutt & Parker LLP
I've never in my career had a supplier that exceeds expectation as much as you guys. Well done.
Turret Group Ltd
We use dotMailer to communicate with patrons on our emailing list. dotMailer has allowed us to report on the delivery and resulting traffic from each item we email out... we have had a positive overall working experience with the organisation.
Edinburgh International Festival
dotMailer have provided an excellent product, easy-to-use yet flexible enough to incorporate bespoke designs. All-in-all we're very pleased.
Chris Bowers, CMB Creative
Much simpler, friendlier and faster than our old mailing system. Unlike any other system we have looked at...it's made our mailings look far more professional.
Avenue Sales and Marketing Ltd
The system is very simple to use and allows any of our team to easily create, send and most importantly track how successful our campaigns have been. In summary it's been fantastic!
Reem Clothing
I was impressed with the ease and speed of the API - one of the less troublesome integrations I've done in a long time!
Chillibean TV
dotMailer offered real support, value for money and were really keen to help me. Unlike some web-based companies, they're not afraid to pick up the phone - and their product delivers exactly what the website describes.
Prowill
I am so pleased. It does everything I need it to and the results I am getting are brilliant. It's just fantastic.
Lindsay Tipple, Sophos.co.uk
It's so user-friendly it took me just one email marketing campaign to fully understand dotMailer
David Hall, The REaD Group plc
Out of all the other email marketing systems we have used, dotMailer is the most reliable.
Stephen House, QGS
Very intuitive, easy and a pleasure to use.
John Wilford, Rave Communications Agency
Since moving to dotMailer we have reduced our e-marketing costs and it is far easier to create new emails without HTML knowledge.
Dawn Moore, Trustmarque Solution
A premium service that I can offer my clients in order to support them with their e-marketing strategy.
Paul Manuel, Clickfire
The package is fantastic - easy to use and flexible.
Anna Spratley, Design at Work
It's great at tracking who is looking at our mailouts, therefore who to target for specific things.
Bethany Headley, Research International
Robust well designed system, great support.
Richard Adelante, Pow
I love dotMailer because it does exactly what it says on the tin. If you, like us need to deliver your message thousands of times every week there is no better way to do it. Believe me, we mistakenly tried the others 1st!!
Tony Morrison, Consumer Contacts
We have found the service invaluable...we can easily track our enquiries and even follow-up on people viewing our websites
Ten Alps Events
dotMailer has delivered a quality, cost-effective and attentive service.
Redrow Homes
With clear, easy to use interfaces and a good library of templates it was so easy to get started with dotMailer.
Alison Hunt, Crawley Borough Council
We've been delighted by the simple to use email customisation and the power of the tracking features.
Tony Waghorn, OMF International
We were looking for a trusted company with a system and service level which would meet the needs of our clients and successfully deliver their email messages. After studying the market and assessing several providers, we concluded that dotMailer offered the best solution. The dotMailer platform has all the required technical aspects of email marketing enabling us to provide a top quality service to our customers.
MediaCo
It must be the most user friendly system I have ever used, there is no stress, no pulling my hair out, it just does what it is supposed to do!
Jennifer Celerier, rtbevents.co.uk
You have built a great system - a very positive surprise compared to what I was used to with my previous supplier.
Bjorn Johansen, Norgren
Switching to dotMailer has been very easy – it’s the most user friendly and best value system I have seen.
Carole Staniford, Anachem
dotMailer is intuitive, cost effective and easy to use, making publication of our monthly enews a pain free process.
Sarah Baker, VisitBrighton.com
Of all the communications software I’ve used, it’s by far the most user-friendly. (And you can quote me on that if you like!)
Lizzie Hawkins, Foodfrombritain.com
We are very impressed with the precision dotMailer introduces to the marketing process - it is a major plank in our marketing operation
David Bromley, OnsideTraining.co.uk
dotMailer is an affordable, powerful digital marketing package that is supported by extensive market and product intelligence, sophisticated software and responsive technical support. I am continually spreading the 'dotMailer' word.
Amanda Byrne, Glen Dimplex Boilers
I'm blown away! It's a fantastic system you've got there!
Damian Tuxworth, UNISON